The Office of the Attorney General has introduced online Public Trustee services through the eCitizen portal, allowing Kenyans to benefit from essential government services nationwide.
Attorney General Dorcas Oduor noted that the move is geared towards ensuring better access to justice and enhanced service delivery by taking advantage of digital technology.
“Today, the Office of the Attorney General announces the roll-out of access to Public Trustee services at the Nairobi Office via the e-Citizen platform. This development marks a milestone towards enhancing access to justice and improved service delivery via digital transformation,” her statement read.
The Public Trustee Department manages estates where there are no executors. It also deals with the management of trusts and properties of minors, mentally incapable individuals, and other incapable parties. This involves the identification of beneficiaries, asset collection, and property management.
With the introduction of online services, Kenyans will now enjoy the administration of estates, management of minors’ and vulnerable persons’ trusts, and distribution of accident compensation money from insurance companies.
As of April 8, all applications for Public Trustee services at the Nairobi Office will only be accepted via the eCitizen platform.
The digital platform ensures timely availability of data, lowers expenses, and allows those who reside outside Nairobi to gain access to the services without needing to travel to Nairobi.
In her statement, Attorney General Oduor asked Kenyans and other stakeholders to adapt to the new technology as one of the initiatives that the government has put in place to digitize and modernize the processes.
“This will guarantee all Kenyans, including those residing in remote areas, can conveniently access the services of the Public Trustee,” she added.
