The National Transport and Safety Authority (NTSA) has warned members of the public against using a fraudulent website ‘Mverified’ Website posing as an official platform for motor vehicle records and logbook search services.
In a public alert issued on Wednesday, December 10, the authority flagged a website operating under the name Mverified, stressing that it has no affiliation whatsoever with NTSA. The agency urged anyone who may have already fallen victim to the scam to immediately report the matter to the nearest police station.
“Mverified website does not belong to NTSA. If you have been conned via this website, report the matter to the nearest police station,” the statement read.
NTSA clarified that legitimate services such as obtaining a Motor Vehicle Copy of Records (COR) or conducting a logbook search are exclusively offered through the official NTSA Service Portal on the eCitizen platform. The cost remains Ksh 550, payable through one’s eCitizen account, and the results are issued instantly.
The authority included an image in its alert showing details of the rogue website, which falsely claimed to offer real-time verification of legal documents, including motor vehicle ownership, logbook status, and COR issuance.
But several red flags exposed the fraudulent platform. For instance, Mverified promised to send documents by email or SMS immediately after payment an unusual practice for official government services. A spot check by Kenyans.co.ke also revealed that the site was charging users Ksh 920, almost double the official fee. Even more suspicious, the paybill number provided redirected users to a personal account instead of the secure eCitizen payment system.
NTSA Warns Public Against Fake ‘Mverified’ Website Targeting Motor Vehicle Owners
The scam came to NTSA’s attention after a concerned Kenyan raised the alarm on X (formerly Twitter), prompting the authority to move swiftly to issue a public warning.
Cases of fake verification platforms tend to spike towards the end of the year, a period when motor vehicle sales traditionally rise.
Buyers of locally used vehicles often conduct logbook searches to confirm ownership and request Copies of Records (COR) to verify key details such as chassis number, registered owner, and vehicle make.
NTSA has now advised the public to remain vigilant and rely solely on official government platforms when conducting any vehicle-related searches or payments, warning that fraudsters are becoming increasingly sophisticated in mimicking government services.
