In a bid to reach out to unreached youth, the government has sent a strong message to young Kenyans to retrieve their national identification cards from the Huduma Centres around the country, disclosing that the number of ID cards that have not been picked up by their owners is still over 450,000.
Appeal was made at a time the visit was totally a surprise to people. It was a visit to Huduma Centre Garissa to check service delivery, government accessibility to residents follow up on quality.
Speaking in Garisa, Cabinet Secretary for public service, Human Capital Development and Special Programmes Geoffrey Ruku said the that the government is committed to the development of Huduma Centres as the one-stop shops that place citizens at the centre, providing a wide variety of public services.
“While efforts have been activated to increase the number of services provided through the Centres, as well as expanding the number of Huduma Centres to be proximate to communities, we urge Kenyans to make use of the centres effectively.” said Ruku
Furthermore, the government gave an expression of concern about the significantly high number of ID cards that have not been collected and warned that the cards not being picked up could lead to the individuals being denied access to government support and services that may be necessary.
Youth were especially targeted in the messages inviting them to collect their IDs as this provision would enable them to have access to government services at the right time, get job opportunities, avail financial services and participate in other government channels and programmes.
The visit to Garissa formed part of broader efforts to monitor service delivery standards and ensure Kenyans receive efficient and reliable services at Huduma Centres countrywide.
