The Cabinet, chaired by President William Ruto, on Tuesday, February 11, endorsed a comprehensive plan to upgrade the Jomo Kenyatta International Airport (JKIA) infrastructure and enhance passenger experience.
The upgrades will include the modernisation of baggage handling systems, improved stormwater drainage and access roads, installation of covered walkways and enhanced air conditioning, and clearer signage.
To expedite travel and enhance passenger experience, the number of immigration booths and staff will be doubled, while E-Gates will be introduced to eliminate long queues and speed up clearance.
Further, new monitoring technology will be deployed to oversee airport staff, and mandatory uniforms with visible name tags required for all agency employees and retail concessionaires.
Security screening at JKIA will also be enhanced through risk-based profiling, ensuring only flagged bags undergo manual inspection in a dedicated screening room. This will reduce delays improving efficiency.
The meet-and-greet services will be strictly regulated, ensuring only licensed facilitators operate within the airport to enhance security and order.
