Kenya has borrowed approximately Ksh 1.16 trillion through Safaricom Fuliza service between April and September 2026, compared to last year.
According to data shared by Safaricom, the amount borrowed through the mobile lending platform it increased from Ksh 629 billion in the six months ending September 2025 to approximately Ksh 1.16 trillion during this period.
The borrowing represents an 84% increase, which is equivalent to Ksh 534 billion additional borrowing.
Safaricom generated Ksh 4.9 billion in revenue from Fuliza during these six months, marking an 86% increase year-on-year.
It also stated the number of Fuliza users increased to a total of 17.2 million customers, showing the growing importance of digital lending in financial services.
Even as the total borrowing surged, the average amount borrowed per transaction fell by 24.6%, reflecting a growing reliance on smaller, more frequent short-term overdrafts for daily expenses.
For Safaricom, increased Fuliza usage presents an opportunity to expand its financial services business and generate its financial services business and generate additional revenue through applicable service charges and lending arrangements.
The service is operated by Safaricom in partnership with NCBA Bank and Kenya Commercial Bank (KCB).
