The Public Service Commission (PSC) has announced a strategic partnership with Mozilla and the African Advanced Level Telecommunication Institute (AFRALTI) aimed at advancing open-source technologies and improving service delivery across the country.
The collaboration is designed to harness the transformative power of Artificial Intelligence (AI) and digital innovations.
Speaking at an AI workshop in Nairobi, PSC Commissioner Andrew Muriuki hailed the partnership as a significant step towards leveraging modern technology to meet the growing demands of citizens for efficient, transparent, and interactive services.
“Kenya has already established itself as a global leader in the digitization of service delivery, thanks in part to the adoption of open-source software,” said Muriuki. “AI offers even more opportunities to make public services more efficient, effective, and affordable.”
Muriuki emphasized that the collaboration with Mozilla’s Africa Mradi Initiative and AFRALTI demonstrates a commitment to advancing digital inclusion and promoting ethical AI practices for a sustainable and inclusive digital future. He also underscored the need to improve the ICT sector’s performance to keep up with evolving citizen expectations.
“AI has the potential to revolutionize various sectors in Kenya, from telecommunications and healthcare to education and financial services,” Muriuki said, highlighting its ability to drive efficiencies and foster collaboration between service providers and clients.
He pointed out that AI technologies could have a profound impact on sectors such as agriculture, where innovations can help farmers maximize yields, and public safety, where AI can improve crime prevention and disaster management.
The PSC, according to Muriuki, will also focus on equipping ICT professionals with the necessary skills to navigate the AI and open-source landscape. This includes fostering innovation, bridging skills gaps, and promoting ethical AI practices.
“The training program we are launching today will help ensure that ICT professionals in both the public and private sectors are well-prepared to lead Kenya’s digital transformation,” Muriuki stated. He further noted that while AI brings numerous benefits, it also introduces challenges, including cybersecurity risks, data governance concerns, and skills shortages.
Mitchell Baker, Chairperson of Mozilla Foundation, emphasized the significance of integrating open-source software and AI to build communities of expertise in these technologies. Baker also highlighted the importance of the Data Privacy Act in Kenya, calling it a vital piece of legislation aimed at safeguarding citizens’ data and privacy.
The initial training program will focus on building a network of 100 professionals, with plans to scale the initiative across Africa through partnerships with educational institutions, technology providers, and other stakeholders.
“We are committed to securing the necessary funding and sponsorship to ensure this program continues to grow and benefit more professionals in the future,” Muriuki concluded.
