As the June 30, 2025 deadline for filing income tax returns approaches, thousands of Kenyans are rushing to meet the deadline.

Whether you’re a salaried employee, a small business owner, a farmer, or recently unemployed, filing your return is not optional; it’s a legal requirement that comes with consequences if ignored.

The Kenya Revenue Authority (KRA) has enhanced its systems, deployed support teams, and issued advisories to make this process easier for taxpayers.

Still, many people are confused, unsure what to file, or unaware they even need to file a return at all.

If you’re feeling stuck, behind schedule, or unsure where to start, this simplified Q&A will help you navigate the process before the deadline hits.

1.  Who is required to file their tax returns?

Any Kenyan with an active KRA Personal Identification Number (PIN) is legally required to file an annual return even if you didn’t earn any income.

This means:

• If you’re formally employed, you must file a return even if your employer already deducted PAYE (Pay As You Earn).

• If you’re self-employed, run a business, earn rental income, or farm, you must declare your income.

• If you had no income, you still need to file a NIL return.

2.  When is the deadline to file my return?

The deadline is June 30, 2025. There is no extension, and late filers face automatic penalties.

3.  What happens if I miss the deadline?

KRA charges the following:

• A late filing penalty: 5% of the tax due or KSh 2,000, whichever is higher.

• A late payment penalty: 5% of the unpaid tax, plus 1% interest every month until it is paid.

These costs can quickly add up and affect your tax record, so it’s better to file—even with incomplete information than to miss the deadline entirely.

Failing to file may also affect your access to key services like government tenders, loans, and business licences.

4.  How do I file my tax return on iTax?

Filing is done online via the iTax platform. Here’s how:

• Go to the iTax website and log in using your KRA PIN and password.

• Click the ‘Returns’ tab and select ‘File Return’.

• Download the Excel template that matches your profile (e.g. “Income Tax – Resident Individual”).

• Enter your income details, deductions (e.g., mortgage, insurance), and validate the form.

• Zip the file and upload it back to the iTax system.

• Submit and download your acknowledgment receipt.

If you make a mistake, you can still file an amended return later.

5.  What documents do I need?

Being prepared makes filing easier. Here’s what you may need:

• Salaried employees: P9 form (from your employer), mortgage and life insurance certificates, and exemption statements.

• Business or rental income earners: Sales records, expense receipts, withholding tax certificates, and advance tax receipts.

• Farmers: Income and expense records from farm sales, inputs, and contracts.

• Students or unemployed: You may be required to file a NIL return if you have an active PIN.

6.  What if I’ve missed multiple years?

The system may show an error message like: “You must file previous returns before uploading.”

This means you need to clear all past pending returns before you can submit your current one. Start with the oldest year and move forward.

7.  What help is available for last-minute filers?

To support the final stretch of filing season, KRA has put the following in place:

• Extended operating hours at Huduma Centres and KRA Service Offices

• Faster performance and fewer downtimes on the iTax portal

• Live support via chat, email, social media, and call centers
  • Social media – @KRACare
  • Call centers – +254 20 4 999 999 or +254 711 099 999
  • Email – callcentre@kra.go.ke

If you’re stuck, reach out early waiting until the last day can leave you stranded in the queue.

8.  What’s the Tax Amnesty all about?

If you owed taxes before December 31, 2023, the Tax Amnesty Programme allows you to pay the principal amount only, and have penalties and interest waived—provided you settle the amount by June 30, 2025.

This is a great opportunity to clear your record and get compliant.

9.  Why does tax filing matter even if I don’t owe anything?

Apart from legal compliance, filing your return:

• Keeps your tax status updated, which is required for government tenders, immigration, or even bank loans.

• Demonstrates good financial discipline.

• Helps build a better tax system when more Kenyans participate actively.

10.  What tips do you have for first-time or busy filers?

• Start early: Don’t wait until the final day—it only increases stress.

• Save all documents: Keep your receipts, uploaded files, and acknowledgment slip from iTax.

• Stay updated: Reset your password, update your email address, and ensure your KRA PIN profile is correct.

• Ask for help: Use KRA’s support resources if you hit a snag.