The Nairobi Hospital has suspended the implementation of its recently announced price review following a meeting with key medical insurance providers on Monday.
The hospital said the decision, which takes effect immediately, was made in good faith in response to requests from insurers for more consultation and dialogue on the proposed new pricing structure.
Senior representatives from major insurers — including Old Mutual, CIC, Britam Health, AAR, First Assurance, Heritage, Kenindia, Kenya Alliance, G.A, Madison, Fidelity, and Minet — attended the strategic meeting.
The discussions focused on addressing concerns over the planned adjustments while seeking alignment on a shared commitment to patient-centred care.
“The Nairobi Hospital remains dedicated to fostering strong partnerships with all stakeholders while upholding its mission to deliver accessible, high-quality healthcare to the community,” CEO Felix Osano said in a statement.The hospital added that it will continue engaging with insurance providers to develop sustainable solutions that prioritise patients’ well-being.
