The National Treasury has firmly denied reports of any financial loss through the E-Citizen payment platform, dismissing claims raised by the Office of the Auditor General that flagged possible irregular withdrawals amounting to KSh11 billion.
Speaking before the National Assembly Public Accounts Committee (PAC) on Thursday, Treasury Principal Secretary Dr. Chris Kiptoo maintained that not a single coin has been lost through the digital platform.
He emphasized that the E-Citizen system is fully owned, controlled, and secured by the government, with no third-party access to its backend.
Dr. Kiptoo appeared alongside ICT PS John Tanui and Immigration PS Dr. Belio Kipsang in response to a damning special audit released by Auditor General Nancy Gathungu in March 2025.
The audit had warned of exposure to fraud, revenue leakages, and possible misappropriation of public funds.“The E-Citizen platform is a government-owned and managed system,” said Kiptoo. “It is hosted and secured within the National Treasury. No money has been lost, and all revenue is accounted for.”
However, Auditor General Gathungu pushed back against the Treasury’s stance, stating that her office had indeed shared the audit report with the relevant state departments before publication.
Members of the committee expressed concern over the flagged KSh11 billion and accused the responsible ministries of failing to detect or address vulnerabilities. While some MPs initially termed the platform “a crime scene of monumental proportions,” they agreed to review the explanations provided by the officials before issuing recommendations on the platform’s future.
Since its launch in 2014, the E-Citizen platform has collected a total of KSh360 billion in government revenue by June 2025, offering services across immigration, licensing, and other state functions.
The PAC is expected to table a conclusive report following further scrutiny of both the Auditor General’s findings and the ministries’ responses.
