KCB Bank customers can now enjoy a smoother, faster, and more secure way of banking following the bank’s rollout of its new mobile banking app, which has been designed to give users more control over their money anytime and anywhere.
The new platform comes with cutting-edge technology with a simplified interface, making online banking more convenient.
Powered by advanced artificial intelligence, data analytics, and a mini-app environment, the app is made to be speedy, scalable, and accessible, offering an experience that is genuinely personalised, future-ready.
KCB Bank Executive Director for Digital Financial Services, Angela Mwirigi, noted that the upgrade is a testament to the bank’s commitment to remain ahead of changing customers’ needs.
“We have listened to our customers, understood their needs, and invested in a platform that brings banking closer to them in the safest and most convenient way possible. It is part of our promise to make banking better, simpler, and more accessible for everyone,” she said.
The launch comes on the back of strong Q1 2025 performance, with mobile loans disbursed rising by 28% to KSh116 billion across more than 309 million transactions a sign of growing trust in the bank’s digital channels.
Anchored on the KCB Group Strategy 2024–2026, Transforming Today Together, the app’s rollout aims to deliver tailored financial solutions to a diverse customer base.
It also ties into the bank’s brand purpose, For People. For Better., which seeks to break barriers to financial access through inclusive, tech-driven solutions.
The new KCB Mobile Banking App is now available for download on Google Play Store, Apple App Store, and HarmonyOS. Customers using the older version will receive official guidance on how to migrate to the enhanced platform.
