The Kenyan government has announced a series of sweeping reforms aimed at enhancing operational efficiency, security, and passenger experience at Jomo Kenyatta International Airport (JKIA).
The reforms, will be spearheaded by Cabinet Secretaries for Roads and Transport, National Treasury and Economic Planning, Interior and National Administration, and Tourism & Wildlife.
Central to the reforms is the immediate implementation of an Airport Charter, which will be operational within seven days.
The charter will provide a framework for improved governance, escalation mechanisms, and monitoring and evaluation processes.
It aims to enhance coordination among agencies operating at JKIA, ensuring seamless service delivery and accountability.

“As such the charter shall be in place within seven days (7) and it will provide guidance on governance, escalation mechanism, monitoring and evaluation. Enhanced Risk Profiling for Improved Security Screening Enhance risk case profiling through advanced customer information systems,” read a cabinet dispatch by the ministries.
“To uphold traveler dignity and privacy, only bags flagged by security scanners will be opened in a dedicated screening room. This aims to enhance security while ensuring a respectful and seamless travel experience.”
In a bid to promote regional integration and tourism, the government has exempted all African citizens from Electronic Travel Authorization (ETA) requirements. Furthermore, multiple-entry ETA and expedited processing have been operationalized, making it easier for travelers to visit Kenya.
Kenya has further raised the duty-free threshold for passengers from Ksh. 50,000 to Ksh. 250,000, a move expected to streamline goods screening and enhance the travel experience.
To ensure transparency and efficiency, the Kenya Revenue Authority (KRA) will equip all airport customs officers with body-worn cameras by July 1 and provide additional training to staff.