Adequate Safaris has earned praise online after stepping in to reward a matatu tout whose professional and compassionate handling of a disabled passenger touched many Kenyans.
Photos currently making rounds on social media show a young man helping a person using a wheelchair board a public service vehicle. The simple yet powerful gesture, captured in a candid street moment, quickly caught the attention of netizens, who applauded the tout for his patience, respect, and humanity in a fast-paced urban environment where such kindness is often overlooked.
The story gained even more attention after Adequate Safaris publicly acknowledged the act. In a follow-up post, the company expressed pride in the young man’s conduct, noting that his actions reflected values of dignity, professionalism, and care for all passengers.
“This is a very kind gesture. I’m truly proud to see that you’ve learned from the very best,” read part of the message shared online. Adequate Safaris went on to announce a surprise reward for the tout a fully sponsored three-day coastal getaway as a way of appreciating and encouraging such positive behavior within the public transport sector.
The announcement sparked excitement and admiration across social media, with many users praising the company for choosing to reward kindness rather than controversy. Comment sections were filled with messages applauding both the tout and Adequate Safaris for setting an example that respect for persons living with disabilities should be standard, not exceptional.
