The Kenya Bureau of Standards (KEBS) has warned traders to be cautious of imposters claiming to be KEBS inspectors, particularly in Meru and surrounding regions.
According to KEBS Meru Head John King’ori, the bureau has received multiple complaints of individuals harassing business owners and demanding bribes over alleged substandard or expired products.
King’ori urged traders to verify the identity of anyone claiming to be an inspector before engaging.
“We are asking business owners to confirm credentials of inspectors visiting their businesses by contacting our offices,” King’ori said.
KEBS has set up a verification system through a toll-free line and a short code to help businesses confirm authentic inspectors. The bureau clarified that its mandate is to support compliance among small and micro enterprises rather than intimidate traders.
Concerns were also raised about groups posing as a “Consumer Protection Unit,” conducting illegal raids and extorting bribes. Kenya National Chamber of Commerce and Industry Chair Mugo Mate emphasized the need for KEBS to focus on manufacturers and entry points of substandard goods, suggesting that proper guidance and training would encourage compliance among traders.
